![]() ![]() ![]() The tollway authority board agreed April 28 to spend $65,000 to invest in bettering the I-PASS call center system to handle the complaints resulting from the crackdown. "Some people will have to pay a little extra for them, but I think a lot of people will want to." Mitola said the new transponders will be offered as an alternative. The flat packs are free, but drivers must pay a refundable $10 deposit. Send your transponder, wrapped in foil, via certified mail, with a copy of the replacement program letter you received from the Illinois Tollway to I-PASS Fulfillment Center, P.O. No more fumbling for change in the car, I can pass through tollbooths at 10-55mph (depending on the toll booth), and the transponder is free. Transponders also can be mailed to the Illinois Tollway for replacement. Tollway authority chairman John Mitola said April 28 that he will “aggressively push” for the E-ZPass Interagency Group-a consortium of toll road operators that oversees electronic toll collection in 12 states, including Illinois-to offer transponders that make a sound after passing through a toll. within 48 hours in other states that accept I-PASS. Thousands of I-PASS customers are surprised to receive bills for unpaid tolls and fines, because they were unaware of problems with their accounts, usually an expired credit card or a deficient transponder. The idea of offering the beeping transponder is in response to the tollway authority's latest effort to eliminate issues associated with tolls. These were phased out in favor of the current devices, “flat packs,” which do not beep. When I-PASS was first introduced in 1994, the transponders beeped to let drivers know that tolls were being collected from their prepaid accounts, and that everything was functioning properly with their account. Safely and securely pay unpaid tolls or enroll and manage your I-PASS account or Pay By Plate service directly from your smartphone. The Illinois State Toll Highway Authority is debating whether to make the return of beeping I-PASS transponders an option.
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